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I am responsible for maintaining two backlogs for multiple 'products' (internal web applications). The developers expect me to write all the details we need to implement solutions within the tickets (JIRA). We start with the need, expectations, personas and then build out the acceptance criteria. To 'estimate' more accurately, we then add to that the technical details (what will this take to implement). I like the FDD format here. What are your thoughts on such an approach? We only use JIRA and Confluence for our documentation...

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Seems good, make sure you can reframe and rephrase the problem as necessary!

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Solid!

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