I can attest to this and ironically such seems to “plague” utility companies. As it turns out, a very large utility concern in a very large US “West coast state” is seeking this very same solution, with the expected obsession for SAFe.
On the plus side, they seem to be trying to identify and then fix the existing problems as opposed to “throwing the baby out with the bath water” and starting from scratch suggesting a “dysfunction mapping” effort is the pathway to fixing it…maybe. Throwing around buzz words which is common with organizations, though it looks and sounds good, getting THAT wrong can be just as disastrous. No guarantees!
I’ve worked on projects with them before and they do seem to be easily duped into “silver bullet” solutions that, as you clearly suggest, are seen by leadership as a guarantee of success…with a concomitant ”let us know when it’s fixed” kind of mentality.
But as my previous experience is a testament, finding organizational deficiencies and fixing them is painful and once we start “looking under the hood” the problems inevitably become more numerous and more complex and with that solutions more elusive.
And to comment on Waternet, if I am not mistaken, they recently send out invoices which were 50% or so higher than previously year, citing that "they would not collect enough money in previous years". How the Heck is that my problem as a customer!?
I can attest to this and ironically such seems to “plague” utility companies. As it turns out, a very large utility concern in a very large US “West coast state” is seeking this very same solution, with the expected obsession for SAFe.
On the plus side, they seem to be trying to identify and then fix the existing problems as opposed to “throwing the baby out with the bath water” and starting from scratch suggesting a “dysfunction mapping” effort is the pathway to fixing it…maybe. Throwing around buzz words which is common with organizations, though it looks and sounds good, getting THAT wrong can be just as disastrous. No guarantees!
I’ve worked on projects with them before and they do seem to be easily duped into “silver bullet” solutions that, as you clearly suggest, are seen by leadership as a guarantee of success…with a concomitant ”let us know when it’s fixed” kind of mentality.
But as my previous experience is a testament, finding organizational deficiencies and fixing them is painful and once we start “looking under the hood” the problems inevitably become more numerous and more complex and with that solutions more elusive.
And to comment on Waternet, if I am not mistaken, they recently send out invoices which were 50% or so higher than previously year, citing that "they would not collect enough money in previous years". How the Heck is that my problem as a customer!?
Crazy huh... Makes zero sense.