7 Comments
User's avatar
Christopher Pola's avatar

It seems intentional when you are unable to filter on inactive or invited Users that have not accepted. Today with all the telemetry available, having a policy that only charges for Invited + Accepted users would be more ethical...

David Stackleather's avatar

I think this behavior is much more common than most people realize. I suspect it's driven by companies pushing for measures that are not related to the product and experience, and they use those measure (sales, users, etc.) as a proxy for the product/experience health and end up screwing everything.

Cleon Fernandes's avatar

That's impressive I wasn't awere, thank you for sharing. the logical response to your article would be Attlassian to come forward and openly show how much they are charging overall for ghost users. :)

Cleon Fernandes's avatar

That's impressive I wasn't awere, thank you for sharing. the logical response to your article would be Attlassian to come forward and openly show how much they are charging overall for ghost users. :)

Jakob Buis's avatar

Penny for your thoughts on Linear?

Maarten Dalmijn's avatar

Super fast, like it.

Poor understanding of Scrum and Kanban... like all other tools.

Shama Bole's avatar

Had no idea (though I am not currently using it). Thank you for bringing this into the light.